FAQ

How to put Flex on my prosthesis?

To put on the Flex Neo cover, gently open the cover from the back to the sides and place it on the prosthesis. When on the prosthesis, the magnets on the back will close the gap. If the cover moves while walking, stick the supplied Velcro between the prosthesis and the place, where the cover is adjacent to the prosthesis (e.g. on the side of the knee of the pipe adapter). For Flex Neo BK covers, the supplied Velcro can be attached between the socket and the cover. The place where the Velcro is attached should be thoroughly cleaned beforehand. The Flex Neo cover should be degreased only on the inside (!) with acetone, whereas the sticking points on the prosthesis should be degreased with, e.g. denatured alcohol or extraction gasoline. Please pay special attention not to use the above - mentioned chemical products on the outer surface of the cover, as the surface of the finish may be damaged.

Will Flex cover fit my prosthesis?
Do all covers have the convenient put-on Click & Go system?
What is the difference between the MAX and Smart versions?
Does one cover fit various types of prosthetics knees?
How is the Flex Neo attached to the prosthesis?
Does the prosthetic socket have to be in the final (not temporary) version before ordering?
What measurements do I need to take before ordering?
What is the expected delivery date after placing the order?
Can Flex be used with any type of prosthesis?
Is Flex cover resistant to water/sunlight?
Will Flex cover protect my prosthesis from mechanical damages?
How to maintain the Flex Neo cosmetic covers?
How can I get a demo version of the Flex covers for my company?
How can I get Flex colour samples for my company?
Can Flex coverings be cut or sanded?
Is it possible to change the shape of the Flex covers?
Can the Flex Neo be shortened?